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Refund policy

  • RETURNS AND REFUND POLICY
      1. RETURNS FOR REPLACEMENT: If you receive a damaged or a defective physical good you may please return the same to us in a proper package. Kindly enclose a note stating the reason for the returns. Also state your Order No & send it to us via a trusted courier or mail. This facility is only for physical goods bought from us. Return of any defective / damage goods shall be done by you within 7 days from the date of  delivery, it has to be sent to our address at:
        Mylang Creators Pvt Ltd, 253, Classic Orchards, Bannerghatta Road, Bangalore - 560076
      2. REPLACEMENT: Replacement for returned physical goods will be initiated subject to availability of physical goods, it will be subject to the delivery time frame mentioned hereinabove.
      3. REFUND: 
        1. Refunds shall be initiated in case physical goods ordered cannot be delivered or replacement cannot be effected due to unforeseen circumstances, refunds shall be initiated with 7-10 working days and shall be remitted to the bank account used by you for placing the order.
        2. For digital goods, refunds shall be initiated in case, the digital goods are not accessible on the handheld devices of the user. Refunds shall be initiated with 7-10 working days and shall be remitted to the bank account used by you for placing the order.